Order Processing Analyst

We're Hiring: Order Processing Analyst

📍 Location: Costa Rica (Hybrid)

🕒 Type: Full-time

Are you detail-oriented, organized, and passionate about operational excellence? Join our team as an Order Processing Analyst and play a key role in supporting our sales operations and ensuring a seamless order lifecycle process.

🔍 What You’ll Do:

• Review and validate sales orders and contracts for accuracy and completeness.
• Ensure accurate data entry in CRM and ERP systems.
• Coordinate the provisioning of new accounts/services and resolve related issues.
• Collaborate with Sales, Finance, Legal, and Operations to resolve order-related queries.
• Support period-end close activities and generate operational reports.
• Identify and implement improvements in the quote-to-cash process.

✅ What We’re Looking For:

• 2–4 years of experience in order processing, sales operations, or finance (preferably in SaaS or tech).
• Strong knowledge of CRM/ERP systems and quote-to-cash processes.
• Detail-oriented with excellent organizational and communication skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); Visio and DocuSign are a plus.
• Bachelor’s degree preferred.

💡 Why Join Us?

• Work in a dynamic, collaborative, and fast-paced environment.
• Be part of a team that values continuous improvement and innovation.
• Opportunity to grow your career in a global organization.