Workday Tester

The Analyst is a seasoned professional role that applies in-depth disciplinary Workday knowledge to contribute to the development of new techniques and the improvement of processes and workflows within the area or function. This role integrates subject matter and industry expertise within a defined area and requires an in-depth understanding of how areas collectively integrate within the sub-function, coordinating and contributing to the objectives of the function and overall business.

Responsibilities:

• Participate and/or lead projects in Workday and/or other Citi-owned/licensed system and software-related integration, regression, UAT, and other types of testing. Create and/or support the creation, validation, and execution of test scripts.
• Identify trends, themes, and tendencies that indicate emerging operational risks by analyzing relevant metrics, loss data, and external events. Effectively communicate learnings to the business to drive necessary responses and actions.
• Support the business in identifying potential solutions to make processes more efficient and apply possible technology solutions to achieve straight-through processing.
• Engage technology partners where needed to implement changes and control implementations.
• Support assessment reviews aimed at identifying gaps to policy and standards, defining further improvement opportunities, and conducting trainings and best practices reviews with the regional team.
• Drive management for the closure of control gaps identified by the risk assessment process regionally.
• Regularly communicate and escalate to senior leaders on gaps and progress on gaps/action items closure related to internal Risk Assessment findings.
• Operate with a limited level of direct supervision and exercise independence of judgment and autonomy.
• Act as a Subject Matter Expert (SME) to senior stakeholders and/or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications:

• Proven track record with 2+ years of Workday application testing experience.
• 1+ years of Jira & Zephyr experience.
• Scrum Master certification is a plus.

Education:

• Bachelor’s/University degree or equivalent experience is a plus.